Artificial intelligence (AI) has been making waves in the business world, sparking debates and discussions over its potential impact on industries. However, along with the excitement and anticipation surrounding AI, there are also many misconceptions that may be holding businesses back from fully embracing this technology.
Top 7 misconceptions about AI that hinder your company’s potential
How is AI helping SMBs create a more robust cybersecurity posture?

In popular media, cybercriminals are often portrayed targeting big corporations or top government agencies. In reality, they typically attack small- and medium-sized businesses (SMBs). This is because these organizations are easier to infiltrate: unlike large enterprises, SMBs may lack crucial resources, such as budget and IT personnel, hampering their ability to implement sophisticated cybersecurity tools and technologies.
3 things you should leave to AI, and 3 things that you shouldn’t

Artificial intelligence (AI) can transform business operations, enhance efficiency, and improve customer experiences. From data analysis to customer support, AI technologies have proven their worth in numerous business situations. However, it's crucial for businesses to recognize the areas where AI excels and where human expertise remains irreplaceable.
The top technology needs of a hybrid workplace
Maximizing success: The benefits of regular technology business reviews to SMBs

If you’re running a small- or medium-sized business (SMB), then you know that managing your company’s IT system can be a real challenge. This is especially true if you don’t have a lot of human or technological resources at your disposal. Fortunately, there is a way to ensure that your SMB’s IT assets are performing […]
From CUI to blockchain: The top technology trends Canadian businesses should watch out for in 2023
Strategic IT planning for SMBs: How to prepare for future tech needs

All owners of small- and medium-sized businesses (SMBs) should plan for their company’s future IT needs. This entails thinking about things like expanding their network, upgrading their hardware, and adding new software. If they don't prepare for the future, they may struggle to keep up with growing demands and eventually fall behind the competition.
Why your company needs technology business reviews

Businesses across all industries need to invest in technology to remain competitive. But because not all technologies deliver on their promised benefits, it’s vital for business leaders and/or their IT partners to make sure that their technology investments are worth keeping. Here’s how technology business reviews can help in that regard. A technology business review […]
How embracing new tech can benefit your business

As a business owner, you understand the importance of upgrading your company’s technology infrastructure. You’re also aware that technology isn’t cheap, which is perhaps why you’re hesitant to invest in new hardware and software. But putting off or ignoring these upgrades altogether could mean missing out on benefits that add value to your business, including […]
How AI improves customer service
Exceptional customer service should be solution-driven, accurate, and fast. For many companies, that means recruiting the best crop of talents who can quickly learn their systems. But nowadays, businesses are turning to artificial intelligence (AI) to improve customer service.