The technological landscape is undergoing rapid change, bringing forth a wealth of trends and innovations that have the potential to reshape the very fabric of how businesses operate, compete, and ultimately thrive in 2024 and beyond. Among these IT developments, we’ve picked five that are most likely to impact small- and medium-sized businesses (SMBs) in the new year.

Artificial intelligence (AI) has become increasingly sophisticated, transforming the way we interact with technology. However, AI's prevalence has also paved the way for it to become involved in a cyber war between malicious actors and security providers.

Artificial intelligence (AI) has been making waves in the business world, sparking debates and discussions over its potential impact on industries. However, along with the excitement and anticipation surrounding AI, there are also many misconceptions that may be holding businesses back from fully embracing this technology.

In popular media, cybercriminals are often portrayed targeting big corporations or top government agencies. In reality, they typically attack small- and medium-sized businesses (SMBs). This is because these organizations are easier to infiltrate: unlike large enterprises, SMBs may lack crucial resources, such as budget and IT personnel, hampering their ability to implement sophisticated cybersecurity tools and technologies.

Artificial intelligence (AI) can transform business operations, enhance efficiency, and improve customer experiences. From data analysis to customer support, AI technologies have proven their worth in numerous business situations. However, it's crucial for businesses to recognize the areas where AI excels and where human expertise remains irreplaceable.

eCommerce is enjoying a period of unprecedented growth, and its continued development shows no signs of stopping, thanks to artificial intelligence (AI) technology. As eCommerce business owners increasingly embrace AI capabilities in 2023 and beyond, they’re going to need to learn more about how AI can benefit their bottom line.

Artificial intelligence (AI) technology is an area of computer science that focuses on creating machines that can work and react like humans. Some tasks that AI technology can perform include understanding natural language, recognizing objects and faces, making decisions, and providing recommendations.

The COVID-19 pandemic accelerated the digital transformation of businesses across sectors, including eCommerce. By adopting tools powered by artificial intelligence (AI), in particular, e-tailers were able to cope with the sudden spike in online sales during the height of the pandemic and even expand their businesses.

Artificial intelligence (AI) is fast becoming an integral part of doing business. Experts predict that AI will be involved in as much as 85% of all customer interactions with a business in 2020. In fact, many eCommerce businesses today are already using AI to interact with and provide better service to their customers.

Google Assistant is a significant change to Google's search features on mobile devices. Like Apple’s Siri, Google Assistant interacts with your Android device to do a wide range of tasks. If you’ve got an Android phone, pick it up and give a few of our favorite voice commands a whirl!

Before you can start playing with Google’s AI, you need to turn on the service.