According to the guidelines released by the Ontario Government on March 23, 2020, XBASE will remain open and operational as a business "engaged in providing or supporting Information Technology (IT) including online services, software products and related services, as well as the technical facilities such as data centres and other network facilities necessary for their operation and delivery." XBASE continues to operate 24/7 to provide support to customers, their users, and their IT infrastructure. If you are a customer, please see our support page, and if you're a business in need of IT support at this time, please contact us.
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Need just network monitoring or full Managed Services? No matter. We’ll tailor fit our offering to your needs.
Want to move faster? You get a team of 20+ engineers certified in networking, virtualization, security and more.
Need more sleep? Our investment in redundancy means your systems are always online and protected.
XBASE Technologies has been our IT Managed Service Provider for almost 10 years. As a Not For Profit (NFP) organization we have to exercise due diligence in contracting our services with a focus on transparency, quality and price. XBASE has been awarded the contract for two consecutive periods after extensive RFP processes.
The care and concern that the XBASE team has provided goes above and beyond. In normal day to day situations, the team is always there to respond and resolve the issues.
XBASE has been providing IT services and solutions to Skyway Canada for over 8 years. Whether it be first line support or planning complex projects such as disaster recovery or data warehousing, XBASE has delivered in all areas of IT.
I like to deal with people I know, and specialists who know my systems. I am not bounced around from one person to another in within their tech support team.
XBASE’s service is very good. The helpdesk team is very knowledgeable, friendly and helpful. The 2nd and 3rd level support are also very good for more complex issues, turning things round within their SLA.
Expert level IT support is often a challenge for non-profit organizations. XBASE has been providing managed IT services to YMCA Canada for over a decade. A skilled team responds quickly and identifies the right solution to our issues.