Privacy Policy

Updated - May 25, 2018

XBASE Technologies Corporation, (“XBASE”) is committed to protecting your privacy online. Please read the following policy carefully to understand what information we gather online and how we will use that information. Because XBASE will continue to develop new technologies to improve our website (the “Site”), this policy is subject to change. We encourage you to check the Privacy Policy each time you visit the site so that you understand our current privacy policy. By using the Site, you agree to the terms of the Privacy Policy in effect at that time.

What personally identifiable information does XBASE collect?

Prospective customers, partners and employees, as well as those seeking information about XBASE, may voluntarily submit information to XBASE by completing forms on various pages throughout the site. The required information on these forms is information that we need to contact these individuals, such as first and last name, company name, phone number, and e-mail address. These individuals may also voluntarily submit additional information that will help XBASE evaluate their needs, the services the user provides, or the user’s employment qualifications. If you contact us, we may also keep a record of that communication.

Who receives the information submitted?

When information is submitted through our website, it is immediately routed to the appropriate department within XBASE. For example, if you submit information on our “Careers” page, your information is routed to our personnel department. If an improper form is completed (i.e., if a potential client completes the partner information form), the information will be forwarded to the proper department within a reasonable time after the user’s error is discovered.

How does XBASE use information that you provide?

The information submitted to XBASE will only be used for internal purposes, except when necessary in our sole discretion to satisfy any law, regulation, governmental or judicial request, or to protect XBASE or its employees, clients or business partners. Otherwise, the information submitted will not be provided to any third parties. XBASE may retain copies of all information submitted to XBASE in either electronic or paper form, at its sole discretion. XBASE may also provide aggregated statistics about our customers, sales, traffic patterns, and related website information to reputable third-party vendors and marketing companies, however these statistics will include no personally identifying information.

XBASE may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences. XBASE's website also uses cookies and web beacons.  It does not track users when they cross to third party websites, does not provide targeted advertising to them, and therefore does not respond to Do Not Track (DNT) signals. We do not sell personal information or web forms to anyone and only share it with third parties who are facilitating the delivery of XBASE services.

A word of caution about security

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be absolutely secure. As a result, while we attempt to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we use commercially reasonable efforts to ensure its security.

What about privacy of children?

The Site is not intended for children under the age of 13 and we do not intend to collect information from any person under 13 years of age on the Site. Parents should not allow children to provide any such information. If we determine that a child has provided information in violation of this policy, we will delete that information as soon as practicable. If any parent or guardian becomes aware that any child has provided information, please send us an e-mail through the Contacts page so we can delete that information.

What else should I know about my privacy?

Although the information you submit to XBASE is not publicly available, you should use caution when submitting information in other online forums. Please keep in mind that whenever you voluntarily disclose personal information online in areas that are accessible to the public – for example on message boards, through email, or in chat areas – that information can be collected and used by others. In short, if you post personal information online in these forums, you may receive unsolicited messages from other parties in return. Additionally, you should be especially careful to monitor your child’s participation in chat areas or message boards, and should usually not let them disclose any personally identifiable information on such websites.

Cookies

As you browse xbase.com, advertising cookies will be placed on your computer so that we can understand what you are interested in. Third parties, such as our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with xbase.com and data collected through these cookies. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit this page to opt out of AdRoll and their partners’ targeted advertising.

Transferring personal data from the EU to Canada

XBASE has its headquarters in Canada.  Information we collect from you will be processed in Canada.  Canada has sought and received a finding of "adequacy" from the European Union under Article 45 of the GDPR. XBASE relies on derogations for specific situations as set forth in Article 49 of the GDPR. In particular, XBASE collects and transfers to Canada personal data only: with your consent; to perform a contract with you; or to fulfill a compelling legitimate interest of XBASE in a manner that does not outweigh your rights and freedoms. XBASE endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship XBASE and the practices describe in this Privacy Notice. XBASE also minimizes the risk to your rights and freedoms by not collecting or storing sensitive information about you.

How we share information with others

Information about your XBASE purchases are maintained in association with your profile account. The personal information XBASE collects from you may be stored in one or more databases hosted by third parties located in Canada.  These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval.  On occasion, XBASE engages third parties to mail information to you.

Data subject rights

To the extent that GDPR applies to the processing of a data subjects information, this Privacy Notice is intended to provide you with information about what personal data XBASE collects about you and how it is used.  If you have any questions, please contact us at info@xbase.com.

If you wish to confirm that XBASE is processing your personal data, or to have access to the personal data XBASE may have about you, please contact us at info@xbase.com.

Security of your information

To help protect the privacy of data and personally identifiable information you transmit through use of this Web site, we maintain physical, technical and administrative safeguards.  We update and test our security technology on an ongoing basis.  We restrict access to your personal data to those employees who need to know that information to provide benefits or services to you.  In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information.  We commit to taking appropriate disciplinary measures to enforce our employee's privacy responsibilities.

Data storage and retention

Your personal data is stored by XBASE on its servers, and on the servers of the cloud-based database management services XBASE engages, located in Canada and the United States. XBASE retains data for the duration of the customer's business relationship with XBASE. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact XBASE at info@xbase.com.

Changes and updates to the privacy notice

As our organization changes from time to time, this Privacy Notice is expected to change as well. We reserve the right to amend the Privacy Notice at any time, for any reason, without notice to you other than the posting of the amended Privacy Notice at our Web site.  We may email periodic reminders of our notices and terms and conditions and will email you of material changes thereto, but you should check the Web site regularly to see the current Privacy Notice that is in effect and any changes that may have been made to it.

This privacy statement applies soley to information collected when you visit XBASE's Web site.  For questions, concerns or complaints, please contact XBASE at info@xbase.com or (416) 340-1020.