Make the most out of your
technology with our optimized
Managed IT services
Business IT is a core asset of every company but managing it effectively is an extremely challenging task. Without a team of IT professionals monitoring your technology, your IT will consistently run into problems such as work stoppages, cyberattacks, and much more. Instead of wasting time and money trying to solve these problems on your own, partner with XBASE.
XBASE is a dedicated Managed IT service provider that is experienced in providing excellent technology solutions and IT support services to businesses in Vaughan. Our team of engineers will handle all aspects of your technology from implementing productivity-boosting tech solutions to providing expert IT support. Our goal is to deliver business growth with computer support that your organization can rely on.
We will assess your business and find the right technology solutions to help you grow without breaking the bank. Get in touch with us and we’ll help you improve your business operations and processes so you can reach your goals and objectives in the future.
Why choose XBASE?
Since 1988, XBASE Technologies has been delivering world-class Managed IT Services and other technology services to businesses in Vaughan, Toronto, and other parts of Ontario. Our team members are passionate, driven, and committed to delivering on our promise of providing quality services and solutions to our clients. We remain committed to meeting our client’s needs and reaching their goals with high-value offerings.
“Extremely satisfied with XBASE”
XBASE Technologies has been our IT Managed Service Provider for almost 10 years. As a Not For Profit (NFP) organization we have to exercise due diligence in contracting our services with a focus on transparency, quality and price. XBASE has been awarded the contract for two consecutive periods after extensive RFP processes.
“The team is always there to respond and resolve the issues”
The care and concern that the XBASE team has provided goes above and beyond. In normal day to day situations, the team is always there to respond and resolve the issues.
“XBASE is always up to the challenge”
XBASE has been providing IT services and solutions to Skyway Canada for over 8 years. Whether it be first line support or planning complex projects such as disaster recovery or data warehousing, XBASE has delivered in all areas of IT.
“Overall I am very happy with the value received”
I like to deal with people I know, and specialists who know my systems. I am not bounced around from one person to another in within their tech support team.
“I don’t think XBASE has missed their SLA”
XBASE’s service is very good. The helpdesk team is very knowledgeable, friendly and helpful. The 2nd and 3rd level support are also very good for more complex issues, turning things round within their SLA.
“XBASE delivers great value”
Expert level IT support is often a challenge for non-profit organizations. XBASE has been providing managed IT services to YMCA Canada for over a decade. A skilled team responds quickly and identifies the right solution to our issues.
Frequently Asked Questions
Managed IT Services are provided by an IT provider/partner for the purpose of handling all the technology needs of your business. This means managing and monitoring all the day-to-day business IT processes as well as providing other services such as cybersecurity, data backup, IT support, and much more. Managed IT Services are meant to give you all the benefits of optimized IT but at a much lower, fixed monthly cost than hiring your own IT staff.
IT services and support are extremely specialized skills and the personnel required to effectively manage these services is expensive to hire. For a small business, such a huge investment in IT professionals is extremely difficult to justify since you can count on an outsourced IT provider to give you the same services but at a fraction of the cost.
Unoptimized IT can still provide value and benefit to its users but that doesn’t mean you are using it to its full potential. Your business technology can do a lot more if it is managed by capable engineers and you’ll see increases in productivity and larger returns on your technology investments.
Our Managed IT services include our service desk that delivers 24/7 live IT support, round-the-clock management of your IT networks, servers, applications, and more. We also offer in-depth reporting of your IT performance and carry out regular backups of your servers and server applications. To avail of our additional Managed IT offerings, please contact us to learn more.
We offer backup services for your servers and applications and we do a daily check of the backup logs to ensure you never lose any data. We also test the backups every quarter and provide a report.
We can work with your internal IT staff and help them with certain aspects of your IT management. For instance, our team will be on standby 24/7/365 so we can attend to your IT needs when your staff is not available or on holiday.
You never have to wait for your IT issues to be resolved if you have 24/7 IT support. Our team is very responsive and we’ll try to get your IT running smoothly again as soon as possible. You won’t face lengthy downtime and this will help maximize your productivity.
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