- Our Services
- Customer Stories
- Blog & Resources
Making the most of business IT is crucial to growing your business, yet it can be an overwhelming challenge if you don’t have the technology expertise to manage complex operations. Without a dedicated team of IT professionals, your technology may face issues such as work stoppages, cyberattacks, and more. Save time and resources by partnering with XBASE, a trusted Managed IT services provider for businesses in Markham.
Our team of skilled engineers will take over every aspect of your company’s IT, managing your technology solutions, reducing IT costs, monitoring your cybersecurity infrastructure, and even delivering IT support when you have technical issues. Our predictable monthly pricing and reliable Managed IT services reduce your company’s technology costs and boost your productivity.
You won’t have to invest in high personnel costs to hire a specialist, in-house IT team when you work with XBASE. Contact us today to start paving the way to your future success.
Since 1988, XBASE Technologies has been delivering world-class Managed IT services and other technology services to businesses in Vaughan, Toronto, and other parts of Ontario. Our team members are passionate, driven, and committed to delivering on our promise of providing quality services and solutions to our clients. We remain committed to meeting our clients’ needs and reaching their goals with high-value offerings.
XBASE Technologies has been our IT Managed Service Provider for almost 10 years. As a Not For Profit (NFP) organization we have to exercise due diligence in contracting our services with a focus on transparency, quality and price. XBASE has been awarded the contract for two consecutive periods after extensive RFP processes.
The care and concern that the XBASE team has provided goes above and beyond. In normal day to day situations, the team is always there to respond and resolve the issues.
XBASE has been providing IT services and solutions to Skyway Canada for over 8 years. Whether it be first line support or planning complex projects such as disaster recovery or data warehousing, XBASE has delivered in all areas of IT.
I like to deal with people I know, and specialists who know my systems. I am not bounced around from one person to another in within their tech support team.
XBASE’s service is very good. The helpdesk team is very knowledgeable, friendly and helpful. The 2nd and 3rd level support are also very good for more complex issues, turning things round within their SLA.
Expert level IT support is often a challenge for non-profit organizations. XBASE has been providing managed IT services to YMCA Canada for over a decade. A skilled team responds quickly and identifies the right solution to our issues.
Managed IT services are provided by a dedicated technology partner for the purpose of handling all the technology needs of your business. This means managing and monitoring all the day-to-day business IT processes as well as providing other services such as cybersecurity, data backup, IT support, and much more. Managed IT services are meant to give you all the benefits of optimized IT but at a much lower, fixed monthly cost compared to hiring your own IT staff.
Yes, small businesses should consider outsourcing their IT management. IT services and support are extremely specialized skills and hiring the personnel required to effectively manage these services is expensive. For a small business, such a huge investment in IT professionals is extremely difficult to justify since you can count on an outsourced IT provider to give you the same services but at a fraction of the cost.
Your business technology can do a lot more if it is managed by capable engineers and you’ll see increases in productivity and larger returns on your technology investments. If trained IT professionals have not optimized your technology, you might not have ever seen the value that this brings to your business.
XBASE's Managed IT services include our service desk that delivers 24/7 live IT support, round-the-clock management of your IT networks, servers, applications, and more. We also offer in-depth reporting of your IT performance and carry out regular backups of your servers and server applications. To avail our additional Managed IT offerings, please contact us to learn more.
Yes, we offer backup services for your servers and applications and we do a daily check of the backup logs to ensure you never lose any data. We also test the backups regularly and provide a report.
We can work with your internal IT staff and help them with certain aspects of your IT management. For instance, our team will be on standby 24/7/365 so we can attend to your IT needs when your staff is not available or on holiday.
With 24/7 monitoring and our service desk, you never have to wait for your IT issues to be resolved. Our team is very responsive and we’ll try to get your IT running smoothly again as soon as possible. You won’t face lengthy downtime and this will help maximize your productivity.