Managed IT Support Services in Toronto
XBASE offers customized solutions to suit your specific needs and business goals.
For many businesses, managing their IT network can seem like an impossibly complicated task. After all, it takes a lot of time, energy, and knowledge to set up and maintain a reliable IT network—something not all business owners have.
At some point you’ll likely need some help.
Having a managed IT service provider handle your IT network can prevent a lot of headaches and stress. A strong support team can be on hand 24/7 to help when an internal IT matter arises, troubleshoot the problem, and provide comprehensive reporting of ongoing issues that need attention.
With XBASE Technologies’ managed IT support in Toronto, we will maintain and resolve any issues you have with your servers, network, workstations, phone systems, and, most importantly, your data.
Managed IT Services We Offer
- Service Desk: At XBASE, we offer 24/7 service and unlimited live-answering support for all your IT-related needs. We are always available when you need us.
- 24/7 Monitoring: Get peace of mind knowing that our team of managed IT service providers is constantly monitoring your infrastructure. We use the latest technology in remote management and monitoring (RMM), so should an issue arise, we can address the problem immediately and keep your infrastructure running smoothly.
- Backup Management: At XBASE, we manage your backups for servers and server applications. We also provide full disaster recovery services, replications, and redundancies.
- Reporting: To help provide insight into your business operations, we provide reports that outline your infrastructure performance, asset inventory, service desk performance, software licensing status, utilization, trending, and more.
- Server Hosting: As a managed IT service provider, we have a strong fiber-optically connected IT network of three geographically diverse Tier 3 data centers to ensure your data is managed and continually backed up.
- User Account Management: We provide user account management to keep your operations running efficiency with password configuration interfaces, account creation, and information deletion.
- ISP/Web Host Management: If anything is interrupted between the connection of your ISP (Internet Service Provider) and your web hosting provider, we have the support system to remedy the issue quickly.
- Regular Operations Meetings: We ensure that we meet with you regularly to update you on news, information, or concerns about your IT network. We also provide you with suggestions to upgrade your business IT while also keeping aligned with your business goals for success.
Why Choose XBASE for Managed IT Support Services?
Many managed IT support providers in Toronto have a one-size-fits-all approach. They believe that their management system can work for any business regardless of the size or amount of technology within it.
XBASE Technologies knows better. Since each company is different, we investigate what is needed and tailor our services to meet your business’s needs. Our primary objective is to alleviate the stress related to your IT network, so you can focus on other important tasks. As a managed IT service provider in Toronto, we are always there where and when you need us.
XBASE provides unlimited “Exponentially Better™” managed IT support services for your IT environment. We understand that business needs often change, which is why you can scale up or scale down as needed.
Call us at (416) 340-1020 or email us at firstname.lastname@example.org to learn more about our managed IT support in Toronto.