Artificial intelligence (AI) has been making waves in the business world, sparking debates and discussions over its potential impact on industries. However, along with the excitement and anticipation surrounding AI, there are also many misconceptions that may be holding businesses back from fully embracing this technology.

In popular media, cybercriminals are often portrayed targeting big corporations or top government agencies. In reality, they typically attack small- and medium-sized businesses (SMBs). This is because these organizations are easier to infiltrate: unlike large enterprises, SMBs may lack crucial resources, such as budget and IT personnel, hampering their ability to implement sophisticated cybersecurity tools and technologies.

Artificial intelligence (AI) can transform business operations, enhance efficiency, and improve customer experiences. From data analysis to customer support, AI technologies have proven their worth in numerous business situations. However, it's crucial for businesses to recognize the areas where AI excels and where human expertise remains irreplaceable.