Voice over Internet Protocol (VoIP) technology empowers users to make calls from anywhere with an internet connection. It’s also packed with features that make communication clearer and more efficient — all for a fraction of the cost of traditional phone systems.
When purchasing computers for your small business, one of the biggest decisions you’ll have to make is whether to get desktops or laptops. The choice ultimately depends on five factors, which we’ve outlined for you below.
Portability
The COVID-19 pandemic has driven most businesses to adopt remote work and hybrid work setups.
Callers generally don’t like being put on hold for very long periods. But sometimes, your staff will have to put them on hold to verify their identity, find answers to their queries, or refer the call to a supervisor. One way to make sure callers do not feel abandoned while on hold is to use certain Voice over Internet Protocol (VoIP) features.
Migrating workflows to the cloud, securing all company devices and software, and ensuring 24/7 data access are gargantuan IT admin tasks, especially as companies adopt flexible working arrangements post-COVID-19. Fortunately for Microsoft 365 Apps users, the admin center offers features that empower IT personnel to be more efficient and effective in handling these crucial responsibilities.
Each of the original types of cloud infrastructure — public and private — comes with their own sets of pros and cons. Fortunately for resource-strapped small- and medium-sized businesses (SMBs), they don’t need to conduct trial and error to see which one is best for them — they can simply reach a happy medium with the hybrid cloud.
Business data is valuable. When utilized properly, it can enable small- and medium-sized businesses (SMBs) like yours to discover growth opportunities. One way to harness the power of data is to use business intelligence (BI) tools. Multinational companies have been using these tools for years with the assistance of experts who help make sense of massive amounts of data.
Windows 11 is the new kid on the block. It looks sleek and modern, and many users are tempted to upgrade to the latest Microsoft operating system (OS). But should you make the switch? Here are five reasons why you may want to stick with Windows 10 for now.
Modern web browsers and password managers come with a feature called password autofill. This helps users store and automatically use their account credentials to access websites and other applications. While password autofill is convenient, it comes with security risks.
Human error has been instrumental in the success of some of the biggest cybercrimes in history. It was even named one of the top threats to business security in 2021, alongside phishing, malware, and ransomware. But unlike external security threats over which you have little to no control, human error is an internal threat that you can eliminate.
In response to economies reopening beginning the second half of 2021, businesses in Canada and the world over have started to shift from remote to hybrid work. But because hybrid working is relatively new and has never been done on such a wide scale, there are still no hard-and-fast rules on how to go about it.
