XBASE Technologies Blog

Should you monitor your employees’ online activities?

To monitor or not to monitor — that is the question. Employee monitoring is a touchy subject. If you’ve ever considered it, then you may ask yourself if it is a good idea for an employer to check on their staff’s online activities. Below are the pros and cons of employee monitoring, and some helpful tips should you push through with it.

Microsoft 365: Which plan is best for your small business?

Every startup founder in Toronto knows that budgets are tight during the first few years of business. They usually have no savings, often operate at a net loss, and are saddled with debts and other financial obligations. So while Software-as-a-Service (SaaS) subscriptions allow small- and medium-sized businesses (SMBs) to spread software costs, as opposed to having to plunk down large amounts of money upfront for lifetime licenses, the decision to subscribe cannot be taken lightly.

Microsoft Teams vs. Zoom

The global health crisis has forced businesses in Canada and the rest of the world to adopt remote work arrangements. With team members physically apart, keeping in touch with one another online has been key to staying on the same page, collaborating, and delivering projects on time.

Cutting IT hardware costs with thin and zero clients

If you want to cut costs on IT hardware, don’t settle for cheap but old or low-quality machines. They’ll likely offer subpar performance, which will hurt your team’s productivity. What’s worse, they’ll likely break down often, too, which means the money you initially saved will go to repairs and upgrades.

Why your business should record calls

Voice over Internet Protocol (VoIP) provides small- and medium-sized businesses (SMBs) with the convenience of making and receiving calls from anywhere with an active internet connection. VoIP enables your staff to meet the demands of your clients, which boosts customer satisfaction.

Microsoft 365 signals a new era of productivity for SMBs

In April 2020, Microsoft launched Microsoft 365, the successor to its popular Office 365. But it’s not a mere name change. The tech giant is also introducing improvements to its productivity software that will enhance how your business deals with cyberthreats every day.

How MSPs are supporting clients during the COVID-19 pandemic

The COVID-19 pandemic and the sweeping shutdowns to contain the spread of the virus brought about significant impacts on businesses. Many small companies realized they lacked the resources to rapidly adopt a remote work setup and tapped their IT partners to help address their technology demands.

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