Things Unknown: A Disaster Story, Chapter One

Using “Riders on the Storm” as a ringtone seemed like a good idea at the time. Looking at your phone displaying 4:42 a.m., however, made it seem more like a cruel joke.

“Hello” you mumbled sleepily, already beginning to sense impending doom.

“Sorry to wake you, Alex – it’s Michael at the monitoring company.

Which VoIP service is best for you?

Is it better for your company's Voice over Internet Protocol (VoIP) system to be on-premise or cloud-based? What's the difference between a mobile VoIP client and a software-based application? What VoIP service is best for your business? The following compilation of VoIP options will help you answer these questions and choose the ideal service for your enterprise.

Include VoIP phones in your recovery plan

Businesses that focus heavily on sales and customer service need a reliable, efficient, and effective telecommunications system. If their services break down even for just a day, the losses will be significant, which is why a well-crafted disaster recovery plan should include protecting the company’s Voice over Internet Protocol (VoIP) telephony system.

Simple tips to increase cloud affordability

Moving to the cloud can save you a considerable amount of money, which explains its rise in popularity over the years. What many business owners fail to realize is that some cloud services come with hidden costs. And while they might seem insignificant at first, they can add up to a staggering amount if left unchecked.