XBASE Technologies Blog

To mitigate ransomware damage, you need an effective backup and recovery plan

For Toronto organizations that heavily depend on IT systems to function, ransomware is a threat that cannot be ignored. Just last August, a threat group calling itself DarkSide claimed to have victimized a billion-dollar Toronto-based company. Beyond disabling the company’s IT systems with ransomware, the group said that they compromised files containing business plans, employee files, and financial records.

Engaging on-hold messages via VoIP

When an operator asks a client for permission to put them on hold, what they’re really saying is “Can you wait a short time not talking to anybody?” A caller can be put on hold at different times throughout a call, and for varying durations. This lull used to be insufferable, but now you can improve customers’ on-hold experience with Voice over Internet Protocol (VoIP).

VoIP phone systems help make waiting on the line bearable or even downright enjoyable via the sharing of fun anecdotes and info, playing of on-brand music, and the conveyance of engaging messages.

What are Microsoft 365 Groups connectors?

Microsoft 365 Groups is a cross-application service that lets users choose the people with whom they want to collaborate and share resources, such as a document library or a Microsoft Outlook inbox. And with its connectors feature, anyone can send information — even those from third-party apps — to the rest of the group right in their shared inbox.

How business intelligence can help small businesses

Before, hiring specialists to analyze business data entailed costs that only large companies could afford. This was one of the reasons why small- and medium-sized businesses (SMBs) were hesitant to implement business intelligence (BI). But times have changed.

Two excellent ways to verify user identity

A secure login process is an excellent way to protect your business from cybercriminals.
When it comes to verifying user identity, you can choose between two-step authentication and two-factor authentication. Learn the difference between the two so you can have a better appreciation of your cybersecurity options.

How a gender-reveal party illustrates the difference between Data Security and Data Privacy

While many have joked that the COVID-19 crisis would generate a baby boom, it’s much more likely that it will be a bust, with as many as 50,000 fewer babies born in Canada in 2020 than a usual year.

Regardless, a new baby in anyone’s life is a big deal, and it’s becoming common for couples to hold gender reveal parties with ever more elaborate stunts to release some kind of pink or blue marker to gathered families and friends, delivering a complete surprise.

Government agencies face mounting pressure to modernize and protect critical data. See how MSPs provide the stability and support needed to keep public services running smoothly.Get a FREE copy today!
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