Voice over Internet Protocol (VoIP) has become the top communication system of choice for many small- to medium-sized businesses. If your business is looking to switch to VoIP, make sure to ask potential providers about their Quality of Service (QoS). This is because the best QoS is essential for ensuring your company's success.

Voice over Internet Protocol (VoIP)  has become a popular communications solution for small- and medium-sized businesses. There are so many providers and services to choose from, but how do you pick the right one? One crucial factor you should look into is a vendor’s Quality of Service, or QoS.
What is QoS?
VoIP providers and IT experts define “Quality of Service” as the overall performance of a VoIP system or network.