Voice over Internet Protocol (VoIP) systems are a more cost-effective alternative to traditional phone systems. For a fixed monthly bill, you get enterprise-grade business communication tools but without the expensive call rates of old landline telephones.

There are so many VoIP phone systems in the market that you’re bound to come across a few with similar features and add-on services. This might tempt you to compare their prices and purchase the more affordable option. But don’t just look at the initial price of the VoIP system; you must also look at the total cost of ownership (TCO).

What is TCO?
TCO is the overall sum of procuring, deploying, and operating a VoIP system over its life cycle, which is typically five years.