Imagine you’re driving your car, and it’s making a funny noise because you were supposed to have an oil change 2,000 miles ago. Or maybe you hear about a recall for a component of your car that makes it unsafe to drive. Sure, you could get your car serviced, but it still drives, so why waste time and money going to the mechanic?
As silly as this sounds, many small and mid-sized business (SMB) managers make the same mistake, just with their company’s IT.
This is known as IT debt, and it accumulates silently through postponed updates, unsupported software, aging hardware, and ignored security patches.