For small and medium-sized businesses (SMBs) in Canada, meeting data security and compliance requirements is necessary for protecting sensitive information such as financial details, health records, or customer data. Noncompliance can make your business vulnerable to data breaches, which, in turn, can disrupt your business operations, erode stakeholders’ trust, or even result in legal penalties.
VoIP systems offer businesses an affordable and efficient way to stay connected. Alarmingly, the risk of VoIP theft is growing as attackers hijack services and threaten business operations. Understanding this threat and how to protect your network is crucial for avoiding costly disruptions.
Canadian businesses like yours must comply with a wide variety of data security regulations, especially if they service customers outside of the country. Whether you’re in healthcare, finance, retail, or professional services, the rules around collecting, storing, and processing personal information are becoming more stringent as cyberattacks evolve.
The global CrowdStrike outage in July 2024 served as a stark reminder of the fragility of our digital infrastructure. In response, Microsoft is undertaking a fundamental reinvention of its operating system with the Windows Resiliency Initiative. It’s a strategic overhaul designed to make sure Windows can withstand crises of similar scale and impact in the future.
Is your business overwhelmed by too many communication platforms? Discover how small and mid-sized companies can simplify internal collaboration and customer support by uniting Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS) systems, unlocking better insights, improved agility, and stronger customer relationships.
With stringent regulations and the ever-present threat of data breaches, a robust compliance program has become indispensable for businesses in Canada and beyond. A solid program shows your commitment to data integrity and ethical business practices, enabling you to build trust with customers and partners.
You’re focused on leveraging the latest technology for growth and innovation, but there’s a hidden risk that comes with it. The software, automated systems, and AI tools that power your business each have their own non-human identity (NHI). Managing these digital identities was a significant challenge even before the AI boom, but now, with intelligent agents capable of independent action, NHIs represent a critical threat that demands immediate attention.
A good keyboard balances comfort, efficiency, and personal preference. We’ll walk through each factor to consider, from mechanical switches to compact layouts, so you can make a confident, informed choice for work or play.
Key switch type
Key switches determine how a keyboard feels and responds.
From the telephone to email, technology has continually shaped how businesses connect with customers, with each new innovation building upon the last. Nowadays, artificial intelligence (AI) is enhancing Voice over Internet Protocol (VoIP), leading to more efficient, impactful customer interactions.
Large corporations in Canada aren't the only ones concerned with data compliance. Small and mid-sized businesses (SMBs) in the country must also comply with frameworks such as the Personal Information Protection and Electronic Documents Act (PIPEDA), General Data Protection Regulation (GDPR), and other industry-specific standards, which shape how they store, manage, and use information.
