No matter how much you invest in safeguarding your business’s network against cyberattacks, your efforts can be undermined if your partners and vendors don’t uphold the same level of security. A supply chain attack can succeed through no fault of your own and cause significant damage before they are discovered.
The familiar blue icon of Skype has been a staple for online conversations for years. However, with Microsoft set to retire the platform on May 5, 2025, it’s time for businesses to look for other options. The good news? Business communication tools have evolved dramatically, offering a wealth of smarter, more integrated alternatives that can truly elevate how your team connects and collaborates.
AI (artificial intelligence) has come a long way from its early days of powering chatbots and automated emails. With Microsoft’s new Copilot Studio, the evolution continues through AI agents designed to function as digital coworkers that proactively manage tasks and offer smart solutions.
Internet of Things (IoT) devices are versions of typically analog devices with added internet connectivity. These can be anything from cloud-connected thermostats and security cameras to door locks and even refrigerators. But while IoT devices have increased capabilities, they also come with significantly greater security risks for your business.
Companies are always looking for new ways to boost productivity, and artificial intelligence (AI) has become a key tool in achieving this goal. AI-powered employee monitoring software, often referred to as bossware, is transforming how performance is evaluated.
A recent analysis of the most damaging software attacks revealed that many cybersecurity guides overlook critical protections, leaving systems exposed to threats. However, developers can adopt practical steps to enhance their defenses significantly.
In “Protecting your bottom line (Part 1),” we uncovered the often-overlooked costs small and mid-sized businesses (SMBs) accrue when they operate without the support of a managed IT services provider (MSP). From lost productivity because of downtime, increased exposure to cybersecurity threats, and inefficiencies due to outdated systems, these hidden costs can subtly chip away at profitability and create long-term setbacks.
The line between employee communication tools and customer service platforms is starting to blur — and that’s a good thing. For small and mid-sized businesses (SMBs), combining UCaaS with CCaaS can lead to stronger teamwork, faster response times, and happier customers.
Microsoft will officially cease support for Windows 10 in October 2025, marking the end of an era for one of the most widely used operating systems. But there’s no need to worry just yet, you still have plenty of time to prepare. To help you navigate this transition, we’ve put together a straightforward guide to explore your next steps.
Small and medium-sized business (SMB) owners like you wear many hats, balancing the demands of daily operations with the need to plan for long-term growth. Often, in the chaos and busyness of it all, one critical area goes unnoticed: your IT infrastructure.
