Turning over the management of your company's technology to a managed IT services provider (MSP) can be a daunting decision for any small- or medium-sized business (SMB) owner. But it's also becoming an increasingly popular option among SMBs, especially fast-growing ones that are looking for ways to gain efficiencies, control costs, and get ahead of the competition.
But how do you know if outsourcing IT management is right for your Toronto-based business and that you should go for it in 2023? Here are five signs that you're ready to make the switch.
1. You find it difficult to keep up with tech trends and/or implement new technologies
Undoubtedly, 2023 will introduce new tech trends and IT developments. If you think you’ll struggle to keep up with the ever-evolving IT landscape, an MSP can help. They have a team of experts who can provide the guidance, resources, and support you need to leverage technology in order for you to gain a competitive edge.
MSPs also strive to fully understand your company's strengths, weaknesses, and goals to choose the correct tech services and solutions. Their tailored plan will be designed around your present and future needs, allowing you to confidently set long-term objectives while dedicating more of your time toward current business endeavors.
2. Your business is steadily growing
If your business is experiencing constant growth, it's only a matter of time before your needs outgrow your IT infrastructure. Fortunately, MSPs leverage scalable technologies and services. This enables them to easily provide the right type and level of IT resources that best support your business's changing needs.
3. You're looking to optimize your IT expenses
MSPs can offer cost-effective IT solutions without sacrificing quality. You’ll be billed for only the services you use, ensuring that you’re not overspending on underutilized resources.
Additionally, MSPs offer flat-rate contracts, eliminating any surprise costs or hidden fees while allowing for predictable monthly spending. They can also recommend alternative solutions for areas where there’s excessive spending, such as in cloud storage, so that you can get the most bang for your buck.
4. You need better support than what you currently have
Whether you already have an internal IT department or rely on a few tech-savvy employees to troubleshoot technical issues, MSPs can give you the level of support that your business needs to function efficiently. Not only can they troubleshoot any technical issues you may experience, but they can also guide you toward better solutions that match your specific business needs. And with their 24/7 technical assistance and customer service, you'll have immediate, anytime access to knowledgeable professionals who can quickly address any issues.
Not only can MSPs troubleshoot any technical issues you may experience, but they can also guide you toward better solutions that match your specific business needs.
MSPs also offer proactive monitoring and maintenance services, so you can catch potential problems or threats before these become an issue. This will help you avoid costly downtime and other related losses because of system malfunctions or malicious attacks.
Related reading: Why downtime can kill your small business
5. You want to protect your data against cyberthreats
With cyberattacks predicted to be even more sophisticated and numerous in the coming year, it's never been more critical to have a robust cybersecurity strategy in place. An MSP can leverage its team’s expertise and couple it with the cutting-edge cybersecurity technology at its disposal to provide your business with a much-needed layer of protection.
MSPs can also offer specialized training for employees on proper cyber hygiene to reduce the chances of internal threats compromising data security. This is especially critical if you have personnel who may not have adequate knowledge about best practices for staying safe online.
If you're experiencing any of the abovementioned signs, then you're ready to partner with an MSP like XBASE Technologies. We provide our clients with enhanced security, improved efficiency, and cost savings, all while freeing up your time so you can focus on the essential aspects of your business. Drop us a message and let’s talk about how we can help you overcome the tech challenges of 2023 and beyond.