Companies are always looking for new ways to boost productivity, and artificial intelligence (AI) has become a key tool in achieving this goal. AI-powered employee monitoring software, often referred to as bossware, is transforming how performance is evaluated.
A recent analysis of the most damaging software attacks revealed that many cybersecurity guides overlook critical protections, leaving systems exposed to threats. However, developers can adopt practical steps to enhance their defenses significantly.
In “Protecting your bottom line (Part 1),” we uncovered the often-overlooked costs small and mid-sized businesses (SMBs) accrue when they operate without the support of a managed IT services provider (MSP). From lost productivity because of downtime, increased exposure to cybersecurity threats, and inefficiencies due to outdated systems, these hidden costs can subtly chip away at profitability and create long-term setbacks.
The line between employee communication tools and customer service platforms is starting to blur — and that’s a good thing. For small and mid-sized businesses (SMBs), combining UCaaS with CCaaS can lead to stronger teamwork, faster response times, and happier customers.
Microsoft will officially cease support for Windows 10 in October 2025, marking the end of an era for one of the most widely used operating systems. But there’s no need to worry just yet, you still have plenty of time to prepare. To help you navigate this transition, we’ve put together a straightforward guide to explore your next steps.
Small and medium-sized business (SMB) owners like you wear many hats, balancing the demands of daily operations with the need to plan for long-term growth. Often, in the chaos and busyness of it all, one critical area goes unnoticed: your IT infrastructure.
When it comes to online safety, HTTPS (Hypertext Transfer Protocol Secure) is your first line of defense. In this article, we explore how HTTPS helps secure your connection to websites, prevent data theft, and build trust in the digital world. Whether you’re banking, shopping, or just reading the news, understanding how HTTPS works can help you stay safe every time you go online.
With an overwhelming number of options on the market, choosing the right computer hardware for your business can feel like a daunting task. The challenge is finding the perfect balance between cost and reliability without overspending on features you don’t need.
Ransomware has become a significant hazard to enterprises globally, with attackers evolving their methods to cause more disruption and demand higher payouts. For business owners and leaders, staying ahead of these threats is critical to protecting their organizations.
Small to medium-sized businesses (SMBs) like yours usually operate on tight budgets, but skimping on IT support spending will only hurt your organization, not help it. IT downtime is costly, so cutting corners on tech support often ends up being more expensive than the savings it promises.
