SMS Policy

SMS Terms and Conditions

  1. Introduction

    2. XBASE Technologies is committed to safeguarding your Personal Data and other information.

  2. Purpose of SMS Notifications

    3. Our SMS notifications are intended to:

    • Inform you about service interruptions and critical security issues.

  3. Opt-In and Consent

    4. By providing your phone number and opting into our SMS notifications, you confirm that you are the owner or authorized user of the provided phone number. You consent to receive recurring automated text messages (SMS, MMS) regarding your services, security issues, and multifactor authentication codes.

  4. Opt-Out Instructions

    5. Your consent to receive automated texts is voluntary. You may opt-out at any time by:

    • Replying with “STOP,” “END,” “CANCEL,” “UNSUBSCRIBE,” or “QUIT” to any SMS message from us.
    • Emailing us at support@xbase.com with your opt-out request.
    • After opting out, you will receive a final confirmation message, and no further messages will be sent unless you re-enroll.

  5. Help and Support

    6. For issues with our SMS notifications or assistance:

  6. Message and Data Rates

    7. Standard message and data rates may apply. Consult your mobile service provider for details regarding your text plan or data rates.

  7. Privacy and Data Security

    8. We value your privacy and protect your personal information. Your data will only be used for the purposes outlined in this policy.

  8. Data Retention

    9. We retain your personal information as long as necessary to fulfill collection purposes, including legal, accounting, or reporting requirements. After this period, your data will be securely deleted or anonymized.

  9. Compliance with Regulations

    10. We comply with applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines. Our practices ensure easy management of your preferences.

  10. Indemnification

    11. You agree to indemnify and hold us harmless from any claims arising from providing a telephone number not owned by you or failure to notify us of number changes.

  11. Participation Requirements

    12. To use our SMS service, you must:

    • Be 18 years or older.
    • Own a wireless device capable of two-way messaging.
    • Subscribe to a wireless service with text messaging capabilities (availability varies by carrier).

  12. Dispute Resolution and Arbitration

    13. Disputes will be resolved individually through binding arbitration, waiving rights to a jury trial or class action.

  13. Miscellaneous

    14. You affirm that you have authority to agree to these Terms and Conditions. If any provision is unenforceable, remaining provisions remain valid.

  14. Updates

    15. We may modify these Terms and Conditions. Changes will be communicated via SMS or email. Continued participation implies acceptance.

  15. Contact Information

    16. For questions or concerns:

    • Email: support@xbase.com
    • Own a wireless device capable of two-way messaging.
    • Phone: (416) 340-1020
    • Mailing Address: 60 Prince Andrew PL, Unit B, Toronto ON Canada M3C 2H4

Full Privacy Policy

For detailed information on data practices, view our Privacy Policy.