The ability of artificial intelligence (AI) to process vast amounts of data, recognize trends, and forecast outcomes has made it an invaluable asset for businesses of all sizes. However, the more businesses integrate AI into their processes, the clearer AI cybersecurity risks become. This is particularly concerning for small and medium-sized businesses (SMBs) with fewer resources and limited expertise to handle such risks.
Top cybersecurity risks of AI adoption for SMBs
If your SMB has embraced AI-driven solutions, it’s critical to understand the risks these technologies bring and take proactive steps to secure your digital environment. Make sure to stay vigilant against the following:
Data manipulation attacks
AI systems learn by analyzing large amounts of data. If attackers can feed malicious or misleading data into these systems, they can manipulate AI outputs, leading to poor business decisions, system malfunctions, or even customer service failures. SMBs relying on AI for decision-making or automation need to have robust data protection protocols in place to safeguard against data poisoning.
AI model exploits
AI models can have vulnerabilities that cybercriminals may exploit. Hackers might reverse-engineer an AI model to identify weaknesses, alter its functions, or steal valuable information. SMBs need to be aware that AI models, much like any other software, require regular updates and security patches to keep them from being exploited by bad actors.
Vulnerability to AI-driven automation failures
AI is often used to automate critical business functions, such as customer service chatbots, predictive analytics, or financial forecasting. However, AI systems are not infallible. They can crash, produce incorrect results, or even be disabled by cyberattacks, leaving the business unable to perform essential operations. SMBs should have contingency plans in place and avoid relying on AI alone to run critical business processes.
Compliance challenges
AI-driven tools often handle large datasets, including customer information, financial details, and employee records. If not properly managed, these tools can put your business at risk of violating data privacy regulations. SMBs need to stay updated on data protection laws such as Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and implement AI tools that comply with these regulations. Neglecting to do so can open your business to the cyber risks (e.g., fraud) these laws help protect against.
Poorly managed AI vendors
Many SMBs turn to third-party vendors for AI solutions, but not all vendors follow stringent security standards. If an SMB chooses an AI vendor that doesn’t prioritize cybersecurity, they risk inheriting vulnerabilities from the vendor’s systems. Thoroughly vet AI vendors by reviewing their security certifications and protocols, so your business isn’t exposed to risks without your knowledge.
AI-driven insider threats
Cyberthreats aren’t just caused by outside actors. Insiders with malicious intent, such as contractors or employees, can also take advantage of AI systems and exploit them for fraudulent activities or sabotage. To catch potentially suspicious schemes, closely monitor user activity and implement strict access controls for sensitive AI systems.
Read also: 5 Things to consider before adopting AI for your SMB
Mitigate AI cybersecurity risks with Toronto’s most trusted IT partner
With the help of a reliable local managed IT services provider (MSP) such as XBASE Technologies, your SMB can take a proactive step toward managing AI cybersecurity risks. MSPs offer a range of services, including:
- Risk assessment – identifying potential vulnerabilities in your AI systems and developing strategies to address them
- Security monitoring – continuously monitoring your network for signs of suspicious activity and responding promptly to any incidents
- Incident response – providing expert incident response services to contain breach damage and get operations back up and running
- Staff training – conducting employee training in AI security best practices, helping raise awareness and reduce the risk of human error
If you're ready to enhance your operations with AI but don’t want to deal with the cyber risks it brings, consider partnering with XBASE Technologies. Our team can help you implement innovative solutions while ensuring your systems remain secure, providing peace of mind as you focus on growing your business. Contact us now.