If you’re looking for a managed IT services provider (MSP), it’s important to do some research first so you can find the perfect fit for your business. With so many MSP options in the market, you’ll want to choose one that can cater to your changing needs and will be there for the long haul. You also want to make sure that your IT partner gives you the most bang for your buck.
At XBASE Technologies, we pride ourselves on providing EXponentially Better™ solutions that take your business to the next level. We also have unique benefits that set us apart from the competition. Here are just eight of the advantages you get when you partner with XBASE.
1. Decades of experience and stability
XBASE has been in business since 1988. We offer over 30 years of experience and a proven track record of success. We are trusted by businesses in Toronto and the surrounding areas, and we have clients who have been with us since the beginning.
Our senior team has an average tenure of 19 years, and our support team has an average tenure of five. We have a wealth of knowledge to draw from when addressing your IT needs, so we know what works and what doesn't, and can quickly find solutions to any problems that arise.
2. Flexibility
We understand that every business is unique and has different needs. Whether you have a full IT team and only need simple monitoring or don’t have any IT staff and need help managing your entire infrastructure, we can customize a solution for you. XBASE will work with you in any capacity necessary as an extension of your team.
3. Minimized risks
When you partner with us, you can be confident that we will do everything we can to minimize risks to your business. All of our services are billed at a flat fee with no surprise costs. A 90-day termination clause is also included in all of our agreements, so you don’t have to worry about being stuck in a long-term contract. We will adapt or scale our solutions as your business changes, and we guarantee that our professional services engagements are always on time and on budget.
4. Deep infrastructure knowledge
We invest time and money in building and maintaining a robust IT infrastructure. For instance, we built our cloud services infrastructure across three geographically separated Tier 3 data centers supported by internet connections and fiber links. Our redundant monitoring systems even have redundant monitoring systems to ensure that our clients’ data is safe and always online.
5. SSAE-18 certified solutions and processes
We have been independently audited and certified SSAE-18 compliant, which means that we meet the highest standards of security and quality control, and have a deep understanding of the latest IT trends and technologies. Moreover, we are a distinguished leader in customer trust, so you can have peace of mind knowing that your IT infrastructure is in the best hands.
6. 24/7/365 Live Desk
We know you can't afford to have your IT problems go unanswered. That's why our help desk in Toronto is staffed with live agents who are available 24 hours a day, 7 days a week, 365 days a year. When you call for support, you’ll be assisted by a specialist who will address your concerns right away.
7. Maximized vendor partnerships
We have established relationships with the leading vendors in the industry, allowing us to get you the best prices on the products and services you need. Get the benefit of our premium-level partnerships with leading vendors like Microsoft, Cisco, Dell, VMware, and more. We also have access to these vendors’ highest technical support levels, enabling us to quickly and effectively solve any problems that arise.
8. Tried-and-tested services
We believe in what we do, so we use our own services to run our business. The cloud service we offer to our clients is the same technology we use to host our environments. The hardware we recommend is the same as what we use internally. The tools our clients use to monitor their internal networks are also what we implement in our networks. Because of this, we gain a unique perspective on how our services can help you achieve your goals. We are also confident that our clients get solutions that are proven to work.
When choosing an MSP, it's important to consider the benefits you’ll gain in the partnership. XBASE can offer you a long list of advantages, from ensuring that your IT infrastructure is running smoothly to protecting corporate data to planning for the future. Schedule a FREE consultation with an XBASE IT specialist today to learn more.