Every thriving Hamilton business understands that reliable business technology is crucial for business success. However, an in-house team is often insufficient to handle the full complexity of modern IT systems. You need experienced professionals focused on maintaining your IT so your operations never face disruption.
That’s exactly what XBASE Technologies provides. Through our managed services, we address persistent IT issues, safeguard sensitive business data from cyberattacks, and maintain business continuity. With our dedicated team, you get the strategic direction required to address tech challenges and ensure your IT supports your business goals.
XBASE provides proven IT solutions built for the unique needs of small and medium-sized businesses across Hamilton. We deliver strategic guidance and responsive technical support that guarantee your systems are always up and running.
We offer a full suite of cost-effective solutions to keep your systems secure, reliable, and perfectly aligned
with your business needs.
Get proactive monitoring, maintenance, helpdesk support, and vendor management for a flat monthly fee. Enjoy seamless IT operations and minimize downtime with a dedicated team committed to your success.
Improve collaboration, flexibility, and security with our scalable cloud computing solutions. Powered by our three local data centres, we ensure your data is secure, accessible, and hosted right here in our community.
Our robust data backup and business continuity solutions help minimize downtime from disasters such as hardware failure and cyberattacks.
Defend your business against modern threats. We implement multilayered protection, including advanced firewalls, endpoint security, and security training, to safeguard your network from ransomware, phishing, and other malicious attacks.
When you partner with XBASE, you’re not just buying a service; you’re investing in a better way of doing business. We transform your technology from a source of stress into a powerful engine for growth, delivering tangible results you’ll feel every day. We’ll help you:
Our flat-fee managed IT services mean you can make predictable monthly budgets for all your IT needs, allowing for better financial planning while eliminating surprise expenses.
We identify and resolve potential issues before they can cause disruptions. And if a problem does arise, our 24/7/365 live, local support team is always available to provide quick response and remote assistance, keeping your systems running seamlessly.
Future-proof your business with an infrastructure engineered for seamless integration, ensuring you’re always ready to adopt emerging technologies and stay ahead of the curve.
With instant access to our help desk for any technical issues and an IT infrastructure optimized for performance, your team can finally move past technology struggles and focus on innovation and customer service.
See what our clients have to say about our commitment to exceptional customer service.
XBASE Technologies has been our IT Managed Service Provider for almost 10 years. As a Not For Profit (NFP) organization we have to exercise due diligence in contracting our services with a focus on transparency, quality and price. XBASE has been awarded the contract for two consecutive periods after extensive RFP processes.

The care and concern that the XBASE team has provided goes above and beyond. In normal day to day situations, the team is always there to respond and resolve the issues.

XBASE has been providing IT services and solutions to Skyway Canada for over 8 years. Whether it be first line support or planning complex projects such as disaster recovery or data warehousing, XBASE has delivered in all areas of IT.

I like to deal with people I know, and specialists who know my systems. I am not bounced around from one person to another in within their tech support team.

XBASE’s service is very good. The helpdesk team is very knowledgeable, friendly and helpful. The 2nd and 3rd level support are also very good for more complex issues, turning things round within their SLA.

Expert level IT support is often a challenge for non-profit organizations. XBASE has been providing managed IT services to YMCA Canada for over a decade. A skilled team responds quickly and identifies the right solution to our issues.

When you compare us to other providers, the advantages are clear. We’ve invested in the people, processes,
and infrastructure to deliver a truly superior service.
Our support services include proactive monitoring, on-site and remote support, help desk assistance, and vendor management. Our expert support team keeps your IT systems running smoothly with minimal downtime, helping you focus on growing your business.
We make the switch incredibly easy. Our onboarding team has managed hundreds of transitions and follows a proven, three-step process to ensure a smooth and seamless switch. We handle all the technical details, including coordinating with your previous provider, so you can stay focused on your business without any disruption.
We continuously evaluate and implement the latest tech solutions to keep your IT infrastructure secure and efficient. Our strong focus on innovation means your business stays competitive while benefiting from cost savings and enhanced security.
We partner with a wide range of small and medium-sized businesses across various industries in Hamilton, including manufacturing, professional services, logistics, and nonprofits. Our ideal client is any business with 10 to 200 employees that relies on technology for its core operations and is looking for a strategic partner to help them grow.
Stop letting technology be a source of frustration and start making it your greatest asset. Get a clear, strategic plan to improve your security, boost productivity, and gain control over your IT costs.
60 Prince Andrew Place, Unit B Toronto, Ontario M3C 2H4 Canada