Business owners considering Managed IT services usually fret about losing control
But what actually happens is they GAIN control
Everyone in the small and medium sized business world is obsessed with data security and network uptime. A problem with either one means thousands of dollars in lost business, regulatory fines, and a damaged reputation -- so it makes sense that owners and managers want to keep a tight grip on their technology management.
But because managed IT services give you access to more technicians, with more specializations than one or two in-house employees can provide, your business can adopt cutting-edge technologies faster than ever before. XBASE Technologies can scale up your services with ease and deploy new technologies quicker because we’ve got the manpower to deal with several support tickets simultaneously, and don’t need to budget time for learning about technologies that would probably be new to your staff.
Extremely satisfied with XBASE
XBASE Technologies has been our IT Managed Service Provider for almost 10 years. As a Not For Profit (NFP) organization we have to exercise due diligence in contracting our services with a focus on transparency, quality and price. XBASE has been awarded the contract for two consecutive periods after extensive RFP processes. They continue to stand out as an organization focused on quality and service delivery.
I can definitely attest to the superior service
I can definitely attest to the superior service from the XBASE team. Comments from other members of our management team also confirm that XBASE has the expertise to solve technical issues promptly and courteously. Having a team lead like John Van Berkum allows me to get right to the source if an especially challenging technical issue is lingering.
The team is always there to respond and resolve the issues
The care and concern that the XBASE team has provided goes above and beyond. In normal day to day situations, the team is always there to respond and resolve the issues. But more importantly, in a critical situation, they work with us, keep us updated and in every case have been able to analyze and resolve our situations in a timely manner.